- All buyers must input accurate shipping information in order placement. We are not responsible for packages lost due to incorrect address. Any return shipping fees resulting from incorrect address will not be refunded. Any additional shipping fees due to incorrect address will be the buyer’s responsibility.- We are not responsible for any items and packages lost during transit nor for packages marked as “Delivered” by the courier. Please check your mailbox and contact your mail courier.- Please note actual delivery time are subject to courier service and weather conditions.- We do not officially support shipping to any other country than the US just yet but plan to offer international shipping in the near future.